How Does Shopping and Shipping from the U.S.A with KenTex Cargo really work?

How to ship with Kentex

So, I hear a lot about KenTex Cargo Shipping from USA but how does it really work? This has to be one of the most frequently asked questions by most, if not all, of our new customers. I guess, it’s because shopping online from Kenya can be quite an intimidating experience at the very start due to common reasons like fear of being conned, no prior experience or somebody to explain to you how it works, “internet myths of hackers” or simply the idea that you can’t buy something that you haven’t seen or touched from an unknown seller that you haven’t met.

Well, much of this may be true, but shopping online does not always have to be perceived or have to be that way. There is KenTex Cargo Shipping.

I can assure you that after you shop online for the first time and receive your goods right to your doorstep, it is the best experience that you will ever have. You instantly become an addict of shopping online from then on!

…And, unlike FedEx and DHL who will charge you a fortune to do your shopping abroad, we only charge $15/KG. Before talking about prices, let’s get to the procedure.

…And that’s what we are all about here at KenTex Cargo, delivering happiness and memorable shopping and shipping experience for all our customers.

So, without further ado, let me explain on what goes on behind the scenes from the time you, as our valued customer, reaches/contacts us expressing your interest in buying or shipping an item from the U.S.

Step 1

This step, normally, involves you contacting KenTex Cargo expressing your interest in buying something online, let’s say, a smartphone you have seen from a popular website like eBay or Amazon, U.S based sites or any of the sites that we have recommended here.

Step 2

After we receive your request, you will receive a quote from [email protected] with an approximate cost

The reason for this is simple:

  1. To confirm whether the item that you want to ship is restricted or prohibited in Kenya e.g Narcotics, Arms or such items.
  2. To help you budget your money by getting an estimate shipping cost for your items. Nobody like surprise high charges, right?
  3. We only purchase from the links you send us to avoid making mistakes

Step 3

After we receive your item links, our customer service, prepare you a cost estimate quote and email you within an hour or less. At KenTex Cargo, we value quickness in our service delivery to you. If you are satisfied with your cost estimate quote, you can choose to call or email us back and request for our USA Address where you can ship your packages to us from your favourite shopping sites.  See a list of recommended U.S sites here. (This is for customers who already familiar with shopping online)

What about me who doesn’t have online shopping experience or credit cards or just want KenTex Cargo to take care of everything for me? I’m sure that is the question running in your mind. Don’t worry! We got you covered.

At KenTex Cargo, we offer assisted online purchases at a small fee. Once, we give you the cost estimate quote, you can make payment for your items via local means like “Lipa na Mpesa” and we take care of the rest for you. Contact us here for assisted purchasing.

Step 4

Once we receive your packages, we notify you via email or WhatsApp. Your package is well taken care of by our USA shipping agents.

Step 5

After we have received all your packages, we consolidate and repackage for free to save you on shipping costs. (We can also do an inspection on request, as we respect your privacy, to confirm everything is as you ordered)

Once we ship out from the U.S. A, we strive to deliver your items in as little as 14 business days.

Thank you for sticking around to learn how shopping and shipping with KenTex Cargo works. If you have any inquiries, please don’t hesitate to call us on 0706-778-885/0774-778-855/0774778-885 or email us at [email protected]

How to ship with Kentex

How Much does it cost to ship from the USA to Kenya?

It only cost $15/KG to ship from the USA to Kenya. That’s all. Price is all inclusive to your doorstep including duty, taxes, and fees.


By |2019-05-30T21:24:18+00:00January 15th, 2017|Shipping Tips|


  1. Janet March 21, 2018 at 9:30 am - Reply

    I just want to thank you for your wonderful services. Kentex ordered and shipped in for me some dietary supplements are an extremely reasonable fee. I just couldn’t believe the final invoice. Thank you.

    • admin March 21, 2018 at 9:43 am - Reply

      We thank you, Janet, for trusting us with your shopping and shipping needs. We are a genuine company that has been in this business for a while now. Your happiness is what drives us. We are happy to be associated with you.

  2. Frankline Momanyi March 24, 2018 at 9:29 pm - Reply

    So this 1500 is all inclusive……it takes care of all the taxes…..inbox me i have lots of questions

    • admin April 25, 2018 at 8:12 pm - Reply

      Yes, it is all-inclusive. The only other fee is 5% freight insurance based on the value. Please visit us 67 Muthithi road, 4th floor inside Mitsumi business park, next to Grand Tulip hotel

  3. Hempstone Ochieng May 28, 2018 at 5:48 pm - Reply

    Hi I’m new to online shopping and I’m asking if kentax allows one to pay for products on delivery?.

    • admin May 29, 2018 at 1:13 am - Reply

      Kentex cargo is a shipping company, not a seller like Jumia. You have to pay for purchase cost upfront 100% but you can pay shipping cost on delivery.

  4. Jacinta November 30, 2018 at 1:24 pm - Reply

    Hello admin! My name is jacinta wambui i have someone who want to sent me something which address I can use? Please help me

    • admin January 9, 2019 at 1:07 am - Reply

      Please email us to [email protected] for a quote and instructions.

      915 WEST PARKER ROAD, STE 330
      PLANO, TX 75023

  5. Kevin April 16, 2019 at 9:06 am - Reply

    Kindly assist with your address back in the USA i might send some items there to be shipped

    • admin April 29, 2019 at 2:03 pm - Reply

      PLANO, TX 75023

  6. Joseph Kamau Mukundi July 26, 2019 at 7:06 am - Reply

    I want to buy a drone.Can it be shipped to Kenya?

    • admin August 23, 2019 at 8:42 am - Reply

      KAA stipulates the use of drones in Kenya. However, they give licenses without a problem.

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