Everything you need to know about shopping & shipping from Amazon USA to Kenya. A definitive guide on why you should shop on Amazon.
The other day I was having a meeting with a friend at a local joint in Westlands, not too far from Kentex Cargo offices. It was a late Friday afternoon.
There were 4 guys at a table behind us catching some drinks and having a good time. One guy had quite an amazing jacket others could not ignore to notice. I heard one person ask... where did you get such a nice jacket?
The guy responded... I got this from Amazon, with Kentex Cargo. I smiled and continued with my meeting, and stopped being nosey 😁
Being there for you when you need to shop & ship from Amazon USA to Kenya is something we take have done well for the last 8 years.
Amazon has become a global leader in the retail business - this is a widely known fact. However, Amazon is yet to penetrate most countries, especially third-world countries like Kenya.
You have two options when shopping & shipping from Amazon to Kenya.
With assisted purchase option, we do the shopping on your behalf. This option is especially helpful when you do not have a credit or debit card linked to your Amazon account.
If you are able to do your own purchases on Amazon or any other USA store without needing our assistance, you can use the shipping-only option.
All that you require is our shipping address as shown below.
RECEIVER'S NAME + WAREHOUSE CODE
2120 HUTTON DRIVE, SUITE 300
CARROLLTON, TX 75006
Amazon does not have a physical presence in Kenya but you can now shop and ship anything you want from Amazon or any store in the USA and get it delivered to your door in Kenya.
We offer two services in both air shipping and sea shipping:
Thousands of Kenyans shop online from major online stores like Amazon.com, use KenTex Cargo address when checking out and we'd deliver your merchandise to your doors.
Back in 2019, Amazon & equity bank signed a deal that allowed equity bank cards acceptable on the Amazon.com website.
This is good news considering that over 70% of Kenyans use equity bank. We deliver in as little as 2 weeks for air freight and 10 weeks for bulky/heavy sea shipping cargo.
You can use the following address when checking out from Amazon or any store in the USA.
Unlike marketplaces like eBay, Amazon has an obsession with product quality & authenticity, delivery speed, and exceptional customer service.
Merchants selling on Amazon.com are vetted, product authenticity and manufacturing standards verified and vendor customer service and delivery speed are strictly enforced.
With Amazon Prime, vendors are required to send their merchandise to Amazon local warehouses where Amazon logistics take care of super-fast delivery.
Amazon distributes vendor's goods to the closest warehouse where they can be delivered to the buyer, sometimes within a few hours.
Chargeable weight is determined by whichever is larger between actual weight and volumetric weight at $15/kg. This is a standard practice worldwide in all air cargo.
An Example of Volumetric Charge:
In the scenario below the chargeable weight for this box is 9.9kg although the actual weight is 5kg. The total cost of shipping this box would be 9.9kg x $15 = $148.50
An Example of Actual Weight Charge:
In situations where the actual weight is larger than the volumetric weight (commonest), your packages will be charged based on the actual weight.
Assuming the box above the actual weight is 12kg, the actual weight is higher than the volume weight. In this case, your total shipping cost would be 12kg x $15 = $180
Yes, it does.
If you are a regular Amazon shopper, you should consider subscribing to Amazon Prime membership. It will cost you $12.99/month and Amazon business prime will cost you $69/year.
If you do not shop several times a month on Amazon, you might think twice about those monthly payments.
It takes 7-10 business days to deliver your shipment. This is from the date we receive your packages in our US warehouse to their arrival in Nairobi.
Please note that non-Amazon Prime items purchased on Amazon always take longer to be delivered. It can take even up to a month to be delivered.
Avoid such items, even though they seem cheaper.
Amazon does not ship to Kenya but third-party carriers do. For example, Amazon can ship to Kenya using third-party services like DHL or UPS.
They are much more expensive compared to Kentex Cargo shipping and their rates do not include customs clearance. You will need to pay extra for customs clearance at the port of entry.
You shouldn't use their DHL/UPS method unless you are willing to pay up to 90% more than how much Kentex Cargo charges per kilo.
Mainstream carriers like DHL have their own cargo aircraft and they can deliver within 5 business days. We can deliver within 7 business days at a 90% cheaper cost compared to DHL, UPS, and FedEx and our charges are inclusive of customs.
This is awsome.i want a pioneer cdj 850 turntable.kindly help me.how can i get it.
See your inbox please
Can. I get your contacts for the Kenyan office in Nairobi. Am in kisumu
Please use our contact form above
Assuming i have a debit card and a PayPal account, how can Kentex Cargo help me receive an item i bought on Amazon?
Patrick, this is where we come in. We can help you purchase even if you do not have a credit card or a paypal account
What are your rates? Am interested in purchasing used books from Amazon but shipping cost can be so prohibitive!
Kindly fill this form for a quotation https://kentexcargo.com/ssrequest/
is not possible or is possible? first part just put me off a bit...
which part almeida? we are open to all
First line reads "Shopping and shipping from Amazon to Kenya is not possible through KenTex Cargo"
...But then you say you can do it, why contradictory statements?
Thank you for noting that typo. The word is "Now"
Hello im tom kadondi my friend send to me some book ,what can ido to pick those book?
Kindly email us the shipment details to [email protected]
How soon get ddj sb3 from amazon
Once ordered, allow 14 business days
Is it possible to buy from Amazon any items..even if mentioned (not for your country)this item.
Should have to pay the price for the items without the price inside USA?
You have to pay items cost based on USA prices
OMG! we had a typo. We DO SHIP from Amazon to Kenya. This is our biggest business
[…] KenTex Cargo Amazon Shipping to Kenya has brought globalization to Kenya and Africa in General. Now you do not have to know smeone in America, who’s travelling to Kenya to get anything you want from USA. You can shop Amazon.com, eBay.com, wal-mart, JCPenney, Macy’s and other leading retailers right from your house or your phone. […]
Hi admin.....You sound very convincing..but lots of people do what you do and end up being thieves..Help me believe this is legit and i will be your weekly shipping client
It's been 2 years and we have never lost an item. Your concerns are real but I can guarantee you'll never lose any item with us and we isure your cargo.
Am interested in your services,,i would like to know if you can deliver my purchases to any other town apart from Nairobi if yes are there extra charges?//regards
Yes we can deliver at no extra cost
How do u charge for shipping?
We charge $15/KG, all inclusive to your door
So I buy a Kg of a lump of coal for $45 on Amazon. You charge me $15 to deliver to my door. Cost so far is $60. Are there any other charges on top of $60 for me to get my lump of coal at my door?
No. Please note that the value of goods and cost of shipping are not related
Can i pay once i receive my items like i get them and pay for them at the same time
You pay for shipping on arrival but you pay purchase cost upfront. So the answer is yes
Hi, what if I want to purchase something as small as breast pump and I don't reside in Nairobi?
We can do it all. We do not have minimum weight, just a minimum charge of only $20 for items less than 1Kg
Looking forward to reviews from customers who have used your services
we have hundreds on google
is there a quantity limit. i want 10 sd cards. how much to air?
We only have $20 minimum charge. No minimum weight
how much for that ?
Please check your email. Call us if you have any questions
I tried to use the address you posted but it refused n suggested this...should I continue with this???? KENTEX CARGO , GENERAL DELIVERY , MATAGORDA , TEXAS, 77457-9999 , United States
Good work! but that minimum charge is abit high
Our minimum charge has dropped to KES 1500 and $15/KG
Can u ship a TV to Kenya? How does it go?
We can ship but we recommend shipping by sea due to high air cost
Im saving up to buy a midi keyboard controller. Do you do shipping of keyboards so that I can buy through you when that time comes?
Let us know when you are ready. We ship weekly to Kenya from USA
What will be the shipping cost by sea for a single book?
Minimum cost for sea shipping is $80. So it does not make sense shipping one book by sea
How much does this service cost?
Air or sea shipping?
We charge a flat rate of $15/KG
Hi, just saw this and I Need to point out....lack of client feed back +'ve or -'ve
is quite troubling to me ...and some of the said categories font live up to their titles..( Shipping costs) methinks that you ought to come up with say a spreadsheet for that category detailing the shipping costs with regards to means and items...and such kind of infor for ease of access rather than having to get a quotation from you .....
a probable future client
We have public shipping costs, just that it is not possible to list everything that anyone may want to ship.
For air shipping, cost is $15/KG
For Sea shipping, cost is $28/cubic foot or see this list
Authenticity of shippers need to be fully known now that online business is based on trust and nothing binding at all.You have office in Msa?
We are at Westland, Chiromo and Westland Road, inside Leomar Court
i have seen you give different address for you offices in this link for amazon clients you say at westlands but for ebay link you say corner house. please help me understand are these different companies with the same name?
probable soon to be client
Thank you for noticing that. We recently moved from corner house to Westlands at the Junction of Chiromo Lane & Westland Road - Behind Villa Rosa, Opposite Java House inside Leomar Court
How do you work out customs clearance? If say i bought a brand new iphone, will it be subject to duties?
The quote we give you is all inclusive
how do you handle wishes lists shipping? do i pay for the shipping or do the person buying the gift pay for it?
Please send the wish list to [email protected]. We will handle it for you
hey,I wanted to buy a htc phone I saw on amazon but I just know the price it costs on amazon in dollars,which is 16 dollars.
could you please do the math of your costs and what not and tell me how much I'll just need in total to get the item in my possesion in Kenya.
please reply to my email address as quick as possible
Please send us links to [email protected]. We will send you an invoice
Hey, I want to purchase a pair of studio monitors/speakers on amazon. Can they be delivered by air?
Yes they can. Please send us details or links to [email protected]
How much are your current charges? Looking at some products i would love to ship in from the US.
We charge $15/kg. Please email us your shipment details to [email protected]
Do you have an office where one can visit you?
we are at Westlands. Come see us. 67 Muthithi road, Mitsumi business park
How much will it be to import this http://www.amazon.com/gp/aw/c/ref=psd_msi_n_B017M4J1BU_B008I64TOQ
Please send us order links to [email protected]. We will be happy to assist you
This is quite awesome. I have just signed up and will send a test purchase. Fingers crossed.
Feel free to test us until you are satisfied. We have been around for a while
I need to shop Amazon am in nirobi how can I shop pls
Please fill out this form https://kentexcargo.com/ssrequest/
why would you not accept M-pesa
We Gladly accept MPESA payments
Can u deliver to Kampala Uganda after shipping my consignment from USA to Kenya. Am from Uganda.
Once in Nairobi, arrival to Uganda would be at your own risk since we do not do border clearance for Uganda. However, local couriers can solve this for you like G4S and Fargo courier at an additional cost
how much will it cost me to ship the acer aspire e5 which is 2kg roughly and an iphone 6 worth 0.12KG
so if a product is less than a kg how much is charged for it?
The minimum charge of $15/kg still apply
Hi i want to buy an item worth $79.00 & it weighs 21.16oz how much will be the total cost,the item cost +shipping cost
Please send us the exact link of the item you want o ship to Kenya. Product details are important in determining the freight cost. Send to [email protected]
Where is your physical address in Nairobi? &opening hours?
67 Muthithi Road, 4th Floor inside Mitsumi Business Park
Hi i want to buy motherboard for nexus 5 LG. It is availble at Amazon and ebay please help me
We can do it for you. Kindly send us the ebay or amazon link to [email protected]
Hello can i get ypur contacts?
i want Maxwell leadership bible study,can i find it in kenya or can get overseas and is how much.
Kindly send us the bible info to [email protected]
I need to buy a Kindle Paperwhite 4 and Instant Pot from Amazon. What do I need to do?
Please email us to [email protected] for a quote and instructions.
can i get a blu vivo air, 3g, 16gb. internal battery
Yes we can. Email us - [email protected]
kindly give your phone contacts and respond to my email
i am currently in the states. Can i order something for my brother to be delivered to kenya? I can pay for everything from here. What is the procedure? Will he get it in kenya at his door? Or would he have to go through customs?
Thank you for your comment, Heer.
We do everything to the door. Please fill this estimate form and we will get back to you ASAP.
Hi do you import from UK to Kenya too?
USA only for now. We are exploring the opportunity though.
Admin I have a friend who wants to send me goods via Amazon to Kenya. She's in USA. She will cater for the cost. She only needs my address. How can I get one. Thank you.
Kindly have her call our USA line Monday - Friday 9-5pm 469-307-6571
Comment...my friend ordered some goods from the US and they were to arrive on Monday unfortunately she had an emergency and I did not get the confirmation email from her..so I don't know when and at what time the goods will be delivered to me
Should be received by now or contact our Nairobi office
How much would it cost me to ship a Behringer U-PHORIA UMC404HD USB 2.0 Audio/MIDI Interface -INCLUDES- Blucoil Audio 10’ Balanced XLR Cable AND 5 Pack of Cable Ties
KES 16,714. 97
And it's weight is about 3.92 pounds?
Kindly send us a link for that audio system for an official quote. It should be no more than $100 based on the raw information provided
Hi can you guys ship cologne?
Colognes and all compressed flammable substances are prohibited by air
Hello I pay i phone xs max how it will cost to deliver to kenya
Kindly email us the iphone details to [email protected]
Hi.Can i also purchase from other sellers e.g Mark's and Spencer
Yes, you can. Kindly send us your request to [email protected]
Hi, do you ship cameras via air and if the cargo is lost who is responsible?
We ship them and there is isurance for all items worth above $200. Kindly email us your order details to [email protected]
Hi admin, is the 15$/kg inclusive of the total cost of shipment or are there any other
extra service costs i.e handling cost, customs & all
Cost is all inclusive. Kindly email us your shopping and shipping needs from USA to Kenya to [email protected]
Hi I'd like to ship Amazon Kindle Oasis and an Elecric Kettle
How Much would it cost me?and after how long will i get the items
We charge $15/kg all inclusive. Kindly share your items list/links via email to [email protected]
hello, I live in London and would like to buy a phone on Amazon, have it delivered to a friend in in Nairobi. How best can I do this please?
Hello Mary, simply order it on amazon.com and not amazon.co.uk and use our warehouse address below as your shipping address. Make sure you have addressed it as instructed. We will receive it and deliver it to you. Once you have purchased, kindly email us your tracking number and your phone number. We will send you an invoice
hi can you ship books to kenya from Amazon?
Yes, Edwin, we can and we ship a lot of books every week
Email us your books list to [email protected]
How much would it cost me and how long will take to ship a small 9 person intant set up tent core and 2 pieces BUOYANCE Personal Locator Beacons (PLB) model 400.
Which is cheaper Air or Ship?
Kindly check your email. We emailed you a detailed quotation. Let us know if you have any further questions.
I am looking forward to be dealing with you like every now and then. Please clarify for me if it's possible to shop with my amazon account (as balance cannot be transferred to another account), while using your address, and you just be picking the items for deliveries at the doorstep in kenya??
Sure you can do that. You just need to use our US address as your shipping address
I want to buy this product
How much does it cost to ship to kenya
Kindly see your email
I want to buy a book from amazon and ship top kenya..Will you charge me on the volumetric dimensions of the book or the box in which the book comes in? And how can I assure that you have charged according to the weight? Is there some sort of confirmation?
Books are dense enough to be charged by actual weight
hello, I have tried to shop for an epson workforce printer from amazon, filled every details required only get a notification of failure. please guide me throughi realy need this product
We can help you shop and ship from USA to Kenya. Send us that amazon link to [email protected]
Do you ship products from Amazon Uk??
Amazon USA only
Hi can I purchase cosmetics and have you ship to me
Sure you can
Hi do you guys allow transporting of perfumes i wanted to purchase some and if yes the maximum amount that i can be able to transport because i know theirs some restrictions to transport such products
Perfumes are prohibited by air cargo (air)
I want to purchase iphone 8plus .what could be the approximate total cost plus importation fee?
Please fill this form https://kentexcargo.com/ssrequest/
Do you ship drones and paintball guns?
Drones yes but not paintball guns
hi am in kenya.ihave fire 7 tablet phone that i want to its motherboard.
Please fill this form https://kentexcargo.com/ssrequest
Are you guys shipping during this COVID period?
Yes we are.
Need to buy freestyle Libre sensor. Flash glucose monitoring system.
Please use https://kentexcargo.com/ssrequest/
I live in Canada and I want to purchase some stuff.for a friend in Kenya how do I go about it?
Please use amazon.com and ship them straight to our warehouse. kentexcargo.com/app
Hello are you still doing deliveries, can I buy something from Amazon n get it from you?
Yes we are. Please use https://kentexcargo.com/ssrequest/
Hi do you deliver from amazon india to kenya or is it from usa only.
We only ship from USA
How do i get Cool shoes to seel by wholesale price
How long does the shipment take to arrive in Kenya from Amazon, asking for a friend.
14 business days
what about amazon UK? do you ship from amazon UK? if no, is there a way you can assist?
USA only, Grace
hello.what if i don't have an address.can i still shop
Get your address at kentexcargo.com/app
In a village in Kenya how can I get my items from USA
We deliver with Fargo Courier
If I were to order a package of speakers (about 23kg), would the USD15 per kg be for shipping only or would it also include the local duties levied by customs? Once I pay the USD15 per kg, do I just collect my package from you guys or I will need to clear it myself with customs?
it is all inclusive