Assisted Shopping Service
We shop for you from any US store and ship to Kenya - No US credit card needed
Table of Contents
What is Assisted Shopping?
Assisted Shopping is our premium service where we handle everything - from finding products to purchasing and shipping them to Kenya. Perfect if you don't have a US payment method or prefer a hands-off approach.
How It's Different
Assisted Shopping
- ✓ We shop for you using our US accounts
- ✓ We handle all payments
- ✓ No US credit card needed
- ✓ We find best prices and deals
- ✓ Professional assistance throughout
Regular Shipping
- ✗ You shop yourself
- ✗ Need US credit card
- ✗ You handle returns/issues
- ✗ You track all orders
Who Should Use Assisted Shopping?
Perfect if you:
- Don't have a US credit card
- Want expert help finding products
- Prefer someone else handle the shopping
- Need help with complicated orders
- Want to avoid shopping mistakes
- Shopping from stores that don't ship to forwarding addresses
Service Coverage
We shop from:
- Amazon (all categories)
- Walmart, Target, Best Buy
- eBay, Etsy, specialty stores
- Fashion retailers (Nike, Adidas, Zara)
- Electronics stores (Apple, B&H Photo)
- Any US online store you need
How Assisted Shopping Works
1. Submit Your Shopping Request
Provide product details:
- Product links (Amazon, Walmart, etc.) OR describe what you want
- Specify quantity, color, size
- Set your maximum budget
2. We Quote & Find Best Prices
Our team finds products at best prices and calculates total costs.
Quote includes: Item cost (including tax), 10% service fee, estimated shipping cost
3. Review & Approve Quote
You receive detailed cost breakdown, product specifications, and shipping estimate.
✓ Approve | ✗ Request Changes | ⊘ Decline (no obligation)
4. Make Payment
Payment Methods:
- M-Pesa: Instant payment via STK push
- Wallet: Pay from your prepaid balance
- Bank Transfer: For large orders
5. We Shop & Ship
Timeline:
- Purchase: Same day after payment
- Arrive at US warehouse: 2-5 days
- Processing & photos: 1 day
- Air shipping to Kenya: 7-14 business days
- Total: 10-16 days
6. Delivery in Kenya
Pickup (Free): Nairobi, Mombasa, Kisumu - Bring ID and warehouse code
Home Delivery (Optional): Pay delivery fee separately, same-day/next-day delivery
Assisted Shopping Fees & Pricing
Base Service Fee: 10%
- Calculated on item price only
- Minimum fee: $5 per order
- No maximum cap
Example Calculations
Single Item Order
Item: Nike Shoes - $120 Service Fee: $120 × 10% = $12 Shipping: $25 (estimated) Total: $157
Multiple Items Order
Item 1: Laptop - $600 Item 2: Mouse - $30 Item 3: Bag - $45 Subtotal: $675 Service Fee: $675 × 10% = $67.50 Shipping: $85 (estimated) Total: $827.50
What's Included in Service Fee?
- Product research and price comparison
- Purchase using our US accounts
- Order tracking and monitoring
- Communication with sellers
- Handling returns/exchanges if needed
- Quality inspection at warehouse
- Professional packing
- US warehouse storage (up to 30 days)
Money-Saving Tips
- Combine Orders: One service fee for multiple items
- Remove Packaging: Ask us to minimize packaging
- Tax-Free States: We buy from tax-free states when possible
- Sale Seasons: Shop during Black Friday, Prime Day
- Use Wallet: Avoid multiple M-Pesa transactions
Payment Methods & Process
1. M-Pesa (Recommended)
Fastest and most convenient - Instant payment via STK push
- Receive quote with M-Pesa paybill
- Click "Pay with M-Pesa" button
- Enter M-Pesa PIN on your phone
- Receive confirmation SMS
- We proceed with purchase
2. Wallet Balance
Pre-fund for instant processing
- Fund wallet via M-Pesa
- When quote ready, pay from wallet
- Instant deduction
- Order processed immediately
3. Bank Transfer
For large orders over KES 100,000 - Takes 1-2 days to reflect
Payment Security
- No credit card details stored
- M-Pesa uses secure STK push
- All transactions encrypted
- Payment confirmation required
- Detailed receipt provided
Amazon Instant Shopping Tool
Get instant quotes for Amazon products without waiting for manual quotes!
How It Works
Search Amazon Products
Visit our Amazon Tool, search for any product, browse results with prices
Get Instant Quote
Click on product, see automatic cost calculation including item + service fee + shipping
Add to Cart
One-click add to shopping cart, review total cost, submit assisted shopping request
Amazon-Specific Tips
Best Practices
- ✓ Choose Prime products (faster to warehouse)
- ✓ Check product weight/dimensions
- ✓ Read recent reviews
- ✓ Compare similar products
Avoid
- ✗ Oversized items (furniture)
- ✗ Hazmat items (batteries, liquids)
- ✗ Extremely heavy items
- ✗ Restricted categories
Tips & Best Practices
Be Specific in Your Requests
Good Requests
- "iPhone 15 Pro Max, 256GB, Black"
- "Nike Air Max 90, Size 10.5 US Men's, White/Blue"
- "Dell XPS 15 Laptop, Intel i7, 16GB RAM, 512GB SSD"
Bad Requests
- "I need a good phone"
- "Nike shoes"
- "Fast laptop"
Realistic Timelines
- Quote: 1-24 hours (depending on complexity)
- Purchase after payment: Same day
- Arrival at warehouse: 2-5 days
- Shipping to Kenya: 7-14 business days
- Total: 10-20 days
When to Use Assisted Shopping
Great For
- ✓ Items you can't buy yourself (no US card)
- ✓ Complex orders needing expertise
- ✓ High-value items needing care
- ✓ Multiple items from different stores
- ✓ When you're too busy to shop
Not Ideal For
- ✗ Extremely urgent orders
- ✗ Items you can easily buy yourself
- ✗ Very small value items ($5 minimum fee)
- ✗ Restricted/prohibited items
Ready to Start Shopping?
Let us handle your US shopping - no US credit card needed!
Start Assisted Shopping