What You'll Learn
Complete Process
- How to create your account and add receivers
- Get the US warehouse address for your receiver
- Shop Amazon and ship to the warehouse
- Create pre-alerts and track shipments
Related USA Guides
Complete Timeline: Amazon to Kenya
Total time from shopping to delivery: 7-14 days (air freight) or 75-90 days (ocean freight)
Create Your Kentex Cargo Account
2 minutes
Add Your Receiver in Kenya
3 minutes
Get Receiver's US Warehouse Address
1 minute
Shop on Amazon.com
Variable
Ship to Warehouse Address
During checkout
Create Pre-Alert
2 minutes
Track Your Shipment
Ongoing
Receiver Gets Package in Kenya
7-14 days (air) or 75-90 days (ocean)
Create Your Kentex Cargo Account
Set up your account to start shipping to Kenya
- 1.1
Visit Kentex Cargo website
Go to kentexcargo.com
- 1.2
Click "Sign Up" in the top right
Or navigate directly to the signup page
- 1.3
Enter your information
- • Full name (as it appears on ID)
- • Email address (Gmail recommended)
- • Phone number (US number)
- • Create a secure password
- 1.4
Verify your email
Check your inbox for verification email and click the link
Add Your Receiver in Kenya
Add the person in Kenya who will receive your package
- 2.1
Log into your dashboard
After creating your account, go to your dashboard
- 2.2
Navigate to "Receivers"
Click on "Receivers" in the left sidebar menu
- 2.3
Click "Add New Receiver"
- 2.4
Enter receiver information
- • Full Name: Receiver's legal name (as on Kenya ID)
- • Phone: Kenyan phone number (format: +254...)
- • Email: Receiver's email address
- • ID Number: Kenya National ID or Passport number
- • Delivery Option: Choose pickup location or home delivery
- 2.5
Save receiver
Click "Save Receiver" - You can add multiple receivers
Important: The receiver's Kenya ID or Passport number is required for customs clearance. For complete details, see our Complete Receivers Guide
Get Receiver's US Warehouse Address
Each receiver gets a unique US shipping address
- 3.1
Go to your Receivers page
From your dashboard, click "Receivers" in the sidebar
- 3.2
Find your receiver and click "View Details"
- 3.3
Copy the warehouse address
The address format will look like this:
[Receiver Name] - KE12345 c/o Kentex Cargo [Warehouse Street Address] [City, State ZIP]
* The code (KE12345) is your receiver's unique identifier
- 3.4
Save this address
Save it to your Amazon address book for easy reuse
Critical: Always include the receiver code (e.g., KE12345) in the shipping name. This ensures we know who the package is for.
Shop on Amazon.com
Browse and select items to ship to Kenya
- 4.1
Go to Amazon.com
Visit amazon.com (not amazon.co.uk or other regions)
- 4.2
Browse and add items to cart
Shop as you normally would
- 4.3
Check product restrictions
- • No power banks or standalone batteries
- • Electronics with built-in batteries need IATA review
- • Check our prohibited items list
Ship to Warehouse Address
Use your receiver's unique Kentex warehouse address
- 5.1
Proceed to checkout on Amazon
- 5.2
Add a new shipping address
Or select if you've saved it before
- 5.3
Enter the Kentex warehouse address
Include the receiver code (e.g., KE12345) in the name field!
- 5.4
Complete your Amazon purchase
Save the tracking number from Amazon
Create Pre-Alert
Let us know your package is coming
- 6.1
Log into Kentex dashboard
- 6.2
Click "Create Pre-Alert"
- 6.3
Enter package details
- • Amazon tracking number
- • Item description
- • Declared value
- • Does it contain batteries? (for IATA review)
- 6.4
Select shipping method
Air (7-14 days) or Ocean (75-90 days)
- 6.5
Submit pre-alert
We'll start tracking your package
Pro Tip: Pre-alerts help us process your package 2-3 days faster!
Track Your Shipment
Monitor your package every step of the way
- • Dashboard Tracking: View real-time status updates
- • Email Notifications: Get alerts at key milestones
- • SMS Updates: Receiver gets text messages in Kenya
- • Tracking Page: Share tracking link with receiver
Typical Tracking Statuses:
- Received at US Warehouse
- Processing / IATA Review (if applicable)
- Shipped to Kenya
- In Transit
- Arrived in Kenya
- Customs Clearance
- Ready for Pickup / Out for Delivery
- Delivered
Receiver Gets Package in Kenya
Final delivery to your loved ones
Pickup Option
- 1. Receiver gets SMS when package arrives
- 2. Visit Kentex pickup location (Westlands or Mombasa Rd)
- 3. Show ID matching the receiver name
- 4. Collect package - No additional fees!
Home Delivery Option
- 1. Receiver gets delivery notification
- 2. Fargo Courier contacts to schedule
- 3. Package delivered to specified address
- 4. Sign for delivery
Congratulations! Your package has been successfully delivered from Amazon to Kenya.
Ready to Get Started?
Create your free account and start shipping from Amazon to Kenya today!