fbpx

Ship Anything to Kenya By Air For $15/kg
All-Inclusive - We Deal With Customs.

Kindly Watch This short Video Explanation

ūüĎá

Shop Online & Ship Straight to Our Warehouse Addressed to Your Receiver in Kenya.

OR 

Ship From Your Home, Address to Your Receiver in Kenya as Instructed Below... And Track Them All The Way to Kenya.
ūüĎá

1. Exactly How to Address & Track Your Packages

  • Create an account:¬†The first step is to create an account in the tracking portal using your name as¬†the sender, your email, and your phone number.
  • Add The Receiver's Name:¬†Once you have created an account and verified your email, the next step is to¬†add the name of the receiver¬†in your account so we know who your package is going to in Kenya.
  • ‚ÄčGet Address & Warehouse Code:¬†Once you add the name of the receiver and their phone number, our system is going to generate the exact name & warehouse code where you should that send your package.

For Example,

Here is an example of how your package should look like, addressed to your receiver in Kenya.

Please note that this is for demonstration purposes only and you should address packages to RECEIVER'S NAME in Kenya.

This is just an Example!

You will notice that you can add multiple receivers in your account and send them packages whenever you need to.  

 
You just need to address their packages to our warehouse with their code.
 
You can use the same address format whenever you are shopping online on the website like Amazon and address packages to your desired receivers as your shipping address.
 
Their packages will come straight from Amazon or any other store straight to our warehouse. We will ship it to them.

2. Send The Package to Our Warehouse

Once you have addressed your package as instructed above, go ahead and ship it to our warehouse and make sure to get a tracking number.

We recommend UPS and USPS. Please avoid FedEx.

If you choose to shop online for your loved one in Kenya, make sure to get a tracking number from the seller to our warehouse in Carrollton Texas... then add it in your account.

3. Add Your Tracking Number in Your Portal

This is a very important step and it is a required every time when you ship a package. 

 
Log back into the account and add the tracking number from where you shipped your package from to our warehouse.
 
If you shipped the package yourself, add the tracking number you got from the courier - Use UPS first, USPS second, avoid FedEx due to packages loss and damages.
 
It is this tracking number that is going to confirm to you that we have received your package and it's the same tracking number that you're going to track all the way to Kenya. 
 
Got it? You MUST enter your tracking number WITHOUT FAILURE.
 
If you shop online, enter the tracking number you get from the seller to our warehouse. This is a MUST.
 
Please note that until you have entered your tracking number to Carrollton, Texas in the portal and we have scanned it in our warehouse as received, there is not any other way to verify that we have received your package even when the Courier shows as delivered.
 
I bet you have found a package or mail in your mail box that did not belong to you. Just because the carrier says it was delivered, it doesn't mean they delivered to the right address. 
 
This is why this step is so important, so that we can scan your packages as they unload. Nothing enters into our warehouse without arrival scan and both you and your receiver gets a notification.

4. What Will Happen Next?

1. Your package will arrive in our warehouse and we will scan it on arrival.

2. The moment we scan it, you are going to receive a notification that we have received your package.
The same notification now will go to your receiver in Kenya in real time. You will never have to call us to ask about the status of your package.

3. You will receive an invoice before it arrive in Kenya, and in your invoice will have all the payment methods including online payments in options.

4. We will process your package and we will schedule it for shipping out the following Thursday.
Our weekly cut off is on Tuesday and packages not received by the end of the day on Tuesday shall be shipped out the following week.

The DOs...

✅ Shop online in any online store and address your packages as shown above. Most stores ships for free. If you buy something to a physical store or ship to your home first, you will incur the cost of shipping it again to our warehouse. Time and money lost.

 
✅ Make sure to enter the tracking number you get from your online stores or your local courier in your account online for incoming notification (we'll create an account right now).
 
✅ Do allow 14 business days (without weekends and holidays) for us to deliver your package to your loved ones in Kenya. 

The DON'Ts...

‚õĒ¬†Please do not¬†address your packages in any other way other than to¬†your receiver¬†in Kenya.¬†


‚õĒ Do not¬†address your packages to Kentex Cargo. You must address to the receiver in Kenya + their code as shown
 
‚õĒ Do not¬†try to ship money, LITHIUM BATTERIES, travel related documents¬†like passports or any contraband goods. Note: CBD is legal in USA but illegal in most other countries, including Kenya.
 
‚õĒ¬†Undervalue your goods declared value. If customs considered your goods undervalued, your package will be seized and potentially lost or penalized against you.¬†

Read This Please.

The above is the address to use every time you need to shop or ship anything from USA to Kenya. Your loved one will either collect at opposite JKIA gate or delivered to the door by Fargo courier at an additional fee based on the location anywhere in the country.

 
You can share this address with your friends and family. Your shipment delivery is guaranteed and insured.
 
Our cost of shipping is $15/kg of chargeable weight + 5% Freight insurance based on the value of your items. Your items are insured against theft or damage. 
 
Chargeable weight is determined by volume weight vs actual weight, whichever is larger.
 
Looking Forward to Handling Your Package Soon,

Why Should You Trust us?

  • 8 Years in business:¬†We have been doing this since 2013 with 99.9% delivery rate
  • 1000's served weekly:¬†We handle packages for 1500-2000 customers every week
  • Robust Presence:¬†We are centrally located in a 10,000 square feet warehouse in Dallas area at Carrollton, Texas
  • ‚ÄčReal-time Tracking:¬†a transparent tracking system with notifications to you & the receiver

Frequently Asked Questions

  • Can I drop-off packages in your warehouse:¬†Absolutely! Dallas & nearby customers can drop-off packages in our warehouse Monday - Friday 9am - 5PM.¬†We are closed on weekend.
  • Do you ship heavy equipment:¬†Not at this time. Our warehouse is not equipped for tractors & heavy equipment.
  • Do you collect air packages?:¬†Air cargo can either be mailed in as explained above or dropped off at our warehouse. We do not collect air cargo.
  • ‚ÄčAre there items you cannot ship?¬†Yes! We do not ship¬†power banks and other batteries. Log in to see the full list.
  • ‚ÄčHow long does it take to deliver?¬†We promise 14 business days without counting weekends from the Thursday we ship out.
  • ‚ÄčDo you ship from Kenya back to the US?¬†At the moment, we only ship one way from the US to Kenya.

WAREHOUSE ADDRESS

RECEIVER'S NAME + WAREHOUSE CODE
2120 HUTTON DRIVE,
SUITE 300 CARROLLTON, TX 75006


© Copyright 2021  Kentex Cargo All right reserved.  Privacy Policy | Terms & Conditions 

Click to chat
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram