Kindly Watch This short Video Explanation
Here is an example of how your package should look like, addressed to your receiver in Kenya.
Please note that this is for demonstration purposes only and you should address packages to RECEIVER'S NAME in Kenya.
This is just an Example!
You will notice that you can add multiple receivers in your account and send them packages whenever you need to.
Once you have addressed your package as instructed above, go ahead and ship it to our warehouse and make sure to get a tracking number.
We recommend UPS and USPS. Please avoid FedEx.
If you choose to shop online for your loved one in Kenya, make sure to get a tracking number from the seller to our warehouse in Carrollton Texas... then add it in your account.
This is a very important step and it is a required every time when you ship a package.
1. Your package will arrive in our warehouse and we will scan it on arrival.
2. The moment we scan it, you are going to receive a notification that we have received your package.
The same notification now will go to your receiver in Kenya in real time. You will never have to call us to ask about the status of your package.
3. You will receive an invoice before it arrive in Kenya, and in your invoice will have all the payment methods including online payments in options.
4. We will process your package and we will schedule it for shipping out the following Thursday.
Our weekly cut off is on Tuesday and packages not received by the end of the day on Tuesday shall be shipped out the following week.
✅ Shop online in any online store and address your packages as shown above. Most stores ships for free. If you buy something to a physical store or ship to your home first, you will incur the cost of shipping it again to our warehouse. Time and money lost.
⛔ Please do not address your packages in any other way other than to your receiver in Kenya.
The above is the address to use every time you need to shop or ship anything from USA to Kenya. Your loved one will either collect at opposite JKIA gate or delivered to the door by Fargo courier at an additional fee based on the location anywhere in the country.
RECEIVER'S NAME + WAREHOUSE CODE
2120 HUTTON DRIVE,
SUITE 300 CARROLLTON, TX 75006